Take control of your finances—wherever life takes you—with the Union Savings Bank Mobile App. Easily check balances, view transactions, deposit checks, pay bills, transfer funds, and manage your accounts with just a few taps.
Built with advanced security features and intuitive navigation, our mobile app provides safe, reliable access to your accounts 24/7. Whether you’re at home, at work, or on the go, you can bank confidently knowing your information is protected and your money is always within reach.
Search your favorite App Store for “Union Savings Bank Mobile”, or click the store logo below to go directly to the app in the store.
Yes. Anyone can download the Union Savings Bank Mobile App from the Apple® App Store® or the Google Play™ Store™.
While the app is available for public download, full access to account features requires an active Union Savings Bank account and enrollment in Online Banking. Once logged in, customers can securely:
View account balances and transaction history
Deposit checks using Mobile Deposit
Transfer funds between accounts
Pay bills and manage payees
Locate branches and ATMs
Contact Customer Support
The app is designed to provide convenient, secure access to your accounts anytime, anywhere using your mobile device.
If you’re having trouble downloading the app, start by checking your internet connection. Make sure you’re connected to a stable Wi-Fi or cellular data network and try again.
If your connection is working properly, confirm that your device allows app downloads. Some devices—such as employer-issued phones—may have security settings, firewalls, or administrative restrictions that prevent new apps from being installed.
You may also want to:
Ensure your device’s operating system is up to date.
Verify that you have enough storage space available.
Restart your device and attempt the download again.
If you continue to experience issues, please contact your mobile carrier or device administrator for assistance. You can also reach out to our Customer Support team, and we’ll be happy to help.
You can begin using Mobile Banking as soon as you’re enrolled in Online Banking. Once your Online Banking registration is complete, simply download our mobile app, log in with your existing Online Banking username and password, and you’ll have immediate access to your accounts from your mobile device.
Yes. You must be enrolled in Online Banking before you can access Mobile Banking. To get started, you will need to successfully log in to Online Banking at least once and set your permanent password.
After your enrollment is complete and your permanent password has been established, you can access your accounts through the Mobile Banking app without needing to log in to Online Banking separately.
If you are not currently enrolled in Online Banking, you can enroll online through our website or contact us for assistance.
You can access most Union Savings Bank deposit and loan accounts through Mobile Banking, including:
Checking accounts
Savings accounts
Certificates of Deposit (CDs)
Mortgage accounts
Once enrolled, eligible accounts associated with your online banking profile will automatically appear within the Mobile Banking app. If you have questions about a specific account or need assistance enrolling, please contact our Customer Support team for help.
If your phone has been lost or stolen, we recommend taking action immediately to protect your account.
If you have access to another device, log in to Online Banking and navigate to the Mobile Banking Center (located in the lower right section of the screen). From there, you can disable the lost device to prevent further access.
If you do not have access to another device, please contact Online Banking Support at (855) 247-0300 as soon as possible. A representative will assist you in disabling the device and securing your account.
As an added precaution, you may also consider changing your Online Banking password and notifying your mobile carrier about the lost or stolen phone.
Yes. Union Savings Bank offers convenient SMS/text and email alerts to help you stay informed about your accounts and protect against fraud. You can customize your alerts to receive real-time notifications about the activity that matters most to you.
Registration Codes are a security feature used to verify your identity when you enroll a new device or reset your password in Mobile Banking.
When a new device is added—or when certain sensitive changes are made—we send a one-time Registration Code through a separate communication channel (this is called “out-of-band authentication”). The code may be delivered by:
Text message (SMS) to a mobile number already on file
Automated voice call to a phone number already on file
Email to an address already registered on your account
Because the code is sent to contact information we already have on record, this added step helps protect your account from unauthorized access. You will simply enter the one-time code in the app or online to complete the verification process.
If your contact information has changed, please update it with us before attempting to enroll a new device.
Mobile Banking is designed to process regular monthly loan payments. Special payment types — such as principal-only, escrow-only, or late charge-only payments — require additional instructions to ensure funds are applied correctly.
Here’s how it works:
Regular Payments:
Mobile Banking will automatically apply your payment as a regular monthly payment.
Paying Less Than Your Regular Payment Amount:
Any amount less than your full monthly payment will be placed in an unapplied balance and will remain there until sufficient funds are received or additional instructions are provided.
Paying More Than Your Regular Payment Amount:
The system will first apply funds to your regular monthly payment. Any excess amount will be applied to principal.
Principal-Only Payments:
If you are making your payment from a Union Savings Bank checking or savings account, you can designate additional funds toward principal only within Mobile Banking.
Escrow-Only or Late Charge-Only Payments:
To ensure these payments are applied correctly, please contact our Servicing Department before making your payment.
If you would like your payment applied in a specific way, or if you have questions about how funds will be applied, please contact our Servicing Department at (513) 247-0303 prior to submitting your payment.
Remote Deposit is available as soon as your account has been successfully opened and is in active status. Once your account is established, simply log in to the Union Savings Bank mobile app and enroll in the Remote Deposit feature, if prompted.
Please note that eligibility requirements, deposit limits, and endorsement instructions apply. Your account must be in good standing to use Remote Deposit, and all deposits are subject to verification and our Funds Availability Policy.
The daily cut-off time for mobile deposits is 4:00 PM (Eastern time) on business days. Deposits submitted before 4:00 PM will generally be processed the same business day.
Deposits made after 4:00 PM, on weekends (Saturday or Sunday), or on Federal holidays will be processed on the next business day.
Please note that processing does not guarantee immediate availability of funds. Funds availability may vary in accordance with our Funds Availability Policy.
For both Personal and Business accounts, the daily Mobile Deposit limit is $5,000 per account per calendar day.
The daily limit is the maximum total dollar amount you can deposit using Mobile Check Deposit in a single day. If you need to deposit more than $5,000, you may visit one of our branch locations or contact us for assistance.
If you have questions about your specific account limits, please contact Customer Service or visit your nearest branch.
To successfully deposit your check using Mobile Deposit, please endorse the back of the check by signing your name exactly as it appears on the front of the check. Below your signature, write “For Mobile Deposit Only” (or use the specific mobile deposit endorsement wording required by Union Savings Bank, if applicable).
Some checks include a checkbox indicating “Mobile Deposit” — if present, please check that box as well.
Proper endorsement helps ensure your deposit is processed quickly and reduces the risk of delays or rejection. We also recommend securely storing the check for at least 30 days after deposit and then destroying it once you have confirmed the funds have been credited to your account.
No. The images of your check are not stored within the Mobile Banking app. Once the photos are securely transmitted to our Mobile Banking system for processing, they are permanently deleted by the app. For your security and privacy, the app does not retain copies of deposited check images on your device.
After successfully submitting your check through Mobile Deposit, we recommend writing “Mobile Deposit” and the date of deposit on the front of the check.
Please retain the check in a secure location until you have confirmed that the deposit has been credited to your account. Once you have verified the funds have been posted, you may securely destroy the check (for example, by shredding it).
If the deposit is rejected for any reason, you will need to redeposit the check or visit one of our branch locations for assistance.
If you submit your mobile deposit before 4:00 PM (local time) on a business day, the funds are typically available immediately in your account.
Deposits made after 4:00 PM, or on weekends or holidays, will be processed on the next business day.
Please note:
In certain situations, a hold may be placed on a deposit. This most commonly applies to new accounts, but we may occasionally place a hold on an existing account deposit as well. If a hold is applied, you will be notified within the mobile banking app with details about when the funds will be available.
If you have questions about a specific deposit, please contact us and we’ll be happy to help.
No. Mobile Deposit is available for existing, open accounts and cannot be used to fund a newly opened account. To fund a new account, please visit one of our branch locations, transfer funds from an existing Union Savings Bank account, or use another approved funding method provided during the account opening process. If you have questions about funding options, please contact us and we’ll be happy to help.
Yes. You will receive an email notification when your Mobile Deposit has been successfully received. Once the deposit has been reviewed, you will receive a second email informing you whether the deposit has been approved or declined.
Please note that processing times may vary. If your deposit is declined, the notification will include additional details so you can take appropriate action.
You can deposit most personal, business, and government-issued checks using Mobile Deposit, provided they meet the following requirements:
The check must be in its original paper form (not a photocopy or digital copy).
It must be made payable directly to you (and properly endorsed).
It must be payable in U.S. dollars.
It must be drawn on a U.S. financial institution.
The check must be dated and signed.
Please note that certain items are not eligible for Mobile Deposit, including altered checks, third-party checks, foreign checks, savings bonds, money orders, traveler’s checks, and any items that appear fraudulent or suspicious.
All checks are subject to review and approval. Deposit limits and other restrictions may apply.
If you’re unsure whether a check qualifies, please contact us before submitting your deposit.
If your mobile deposit is being rejected, a few simple adjustments can often resolve the issue:
Use a dark, solid background so the check clearly stands out.
Make sure all four corners of the check are visible within the frame.
Ensure the image is clear and in focus by holding your phone steady and avoiding shadows.
Take the photo in a well-lit area with even lighting (natural light works best).
Verify the check is properly endorsed, including your signature and “For Mobile Deposit Only” if required.
Confirm the check is eligible for mobile deposit (not expired, not previously deposited, and payable to you).
After capturing the image, review it before submitting to make sure all information is legible, including the amount and account details.
If you continue to experience issues, please visit your nearest Union Savings Bank branch, and we’ll be happy to assist you.
Yes. You can add new Bill Pay payees, update existing payee information, or delete payees directly within the Mobile Banking app—just as you would in Online Banking. Any changes you make in Mobile Banking will automatically sync with your Online Banking profile in real time.
This gives you full access and control to manage your payments anytime, anywhere, whether you’re using your mobile device or logging in from a computer.
Bill Pay is available for Union Savings Bank personal checking accounts only. At this time, savings accounts, money market accounts, business accounts, and loan accounts are not eligible to send payments through Bill Pay.
To use Bill Pay, you must have an active personal checking account and be enrolled in Union Savings Bank Online Banking or Mobile Banking. Once enrolled, you can conveniently schedule one-time or recurring payments directly from your checking account.
If you’re unsure whether your account qualifies or need assistance enrolling, please contact our Customer Support team — we’re happy to help.
If you didn’t find the answer you were looking for above, please reach out to our Online Banking Support at (855) 247-0300 or [email protected]