Find answers to frequently asked questions (FAQs) about Union Savings Bank, including USB’s routing number for branches in Ohio, Indiana, and Pennsylvania.
Click here for USB customer service or call (800) 582-9702.
USB’s routing number is 242272311.
Yes. Union Savings Bank’s routing number is 242272311 for all branches in Ohio, Indiana, and Pennsylvania.
Loan Servicing Questions
Yes! Payments to principal, escrow, or late charge/fees ‘only’ can always be made at a local Union Savings Bank branch. You can also mail your payments to Payment Processing, 8805 Governors Hill Drive, Cincinnati. OH 45249 and indicate in writing how you want the funds to be applied.
HOWEVER, if you want to make a principal, escrow, or late charge/fees ‘only’ payment via electronic means, you will need to notify our Servicing Department at (513) 247-0303 or [email protected] to let us know how to apply the funds. Payments made via electronic means, ie. External Online Banking Bill Pay, Payments from the USB Website will only apply as regular payments.
If you have a Checking or Savings Account with Union Saving Bank, you would be able to direct Principal ‘Only’ Payments through Online Banking. We encourage you to sign up for Online Banking and review your loan regularly to ensure that payments post as desired. You can sign up for Online Banking with or without having a Union Savings Bank deposit account.
Finally, you also have the option to receive a monthly billing statement if you do not receive one currently. This will also allow you to choose to receive an e-statement only!
To receive the official payoff quote from Union Savings Bank, the written request may be emailed to [email protected], preferred, or faxed to 513-583-1308.
Payoff Quotes are generally processed within 48 hours of receipt of the below information. If a RUSH payoff request is needed, an additional $50 fee may be assessed to the payoff.
The following information must be contained in the request:
- Borrower Name(s)
- Borrower Account Number(s)
- Property address being sold/paid off
- Borrower’s Signed Authorization with a wet signature
- Payoff quote good through Date
- To whom and where the payoff quote needs to be returned./li>
- Indicate whether it is a Sale or Refinance